Services

Custom Application Development

ORIAN S.A. stands out for its ability to rapidly and flexibly develop custom software, fully tailored to the needs of each business.

Thanks to our many years of experience and our team of permanent, highly skilled IT professionals, we are able to seamlessly integrate custom solutions into Orian ERP, creating unified, functional, and efficient information systems.

In this way, each client acquires a fully personalized tool that adapts to their specific business processes and evolves together with their company.

Help Desk & Customer Support

We understand that the uninterrupted operation of information systems is critical to a company’s daily activities — therefore, we provide comprehensive support and maintenance services throughout the entire lifecycle of the system.

We offer flexible support packages, which include:

Open telephone support line (Help Desk) for immediate assistance with usage or technical issues
Specialized consulting services for optimal use of the software
Continuous updates and provision of new software versions
For faster and more efficient service, ORIAN has developed a dedicated support request management system, which:

Automates the submission and tracking of requests
Records response time and content
Ensures documented and prompt resolution of every incident