Services
Custom Software Development
At Orian S.A., we stand out for our ability to rapidly and efficiently develop tailor-made software solutions, fully customized to meet each client’s specific business needs.
With our experienced in-house team of high-level IT professionals, we can seamlessly integrate custom developments into the Orian ERP environment, creating cohesive, functional, and efficient information systems.
This approach ensures that every client receives a personalized tool, perfectly aligned with their operational workflows and capable of evolving alongside their organization.
Help Desk & Customers support
Technical support is one of Orian’s strongest pillars.
We recognize that the smooth operation of information systems is vital to any business — that’s why we provide comprehensive support and maintenance services throughout the lifecycle of each solution.
We offer flexible support packages, which include:
Dedicated Help Desk for immediate assistance with software usage and technical issues.
Specialized consulting services to help clients make the most of their software.
Continuous updates and new software releases to ensure optimal performance.
To ensure fast and effective issue resolution, Orian has developed a dedicated support management system that:
automates ticket submission and tracking,
records response time and resolution details,
and ensures documented, timely, and transparent service delivery.
AEOF certifications
Orian provides comprehensive technical support for the implementation, documentation, and validation of the information security requirements necessary to obtain AEOF (Authorised Economic Operator – Full) certification..